We make every effort to ship within 24 hours from valid payment received. Packages ship free with USPS First Class service unless Priority Shipping is selected with the additional fee. Please contact us if the package/contents are damaged in shipment so that we may open a claim with the carrier.
Any unused item can be returned for a refund less shipping charges. If the item is defective due to manufacturing we will refund the full amount including shipping.
BMD has gone to great lengths to ensure compatibility with all pistol frames. In the rare event that you would experience fit problems, BMD will accept the return of the grip set in its original condition. In certain circumstances, BMD will work with a customer to design custom grip sets. Any questions, please do not hesitate to contact us.
If you are not satisfied with your purchase, please contact us, customer service is our priority.